Privacy Policy
Last updated: January 2025
Information We Collect
Personal Information
- Name, email address, and phone number when you register
- Billing information for subscription payments
- Company details for business accounts
- Support communications and feedback
Vehicle Tracking Data
- GPS location coordinates and timestamps
- Vehicle speed, direction, and movement patterns
- Engine status and diagnostic information
- Geofencing alerts and notifications
How We Use Your Information
- Provide GPS tracking services and real-time vehicle monitoring
- Send alerts and notifications about your vehicles
- Process payments and manage your subscription
- Provide customer support and technical assistance
- Improve our services and develop new features
- Comply with legal requirements and protect our rights
Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data transmission
- Secure data centers with 24/7 monitoring
- Regular security audits and penetration testing
- Access controls and authentication systems
- Data backup and recovery procedures
Data Sharing
We do not sell your personal information. We may share data only in these circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist our operations
- In case of business merger or acquisition
Your Rights
- Access your personal data and tracking information
- Request correction of inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of marketing communications
- File complaints with data protection authorities
Contact Us
For privacy-related questions or concerns, contact us:
Email: privacy@alfalahtracking.com
Phone: +92-316-5187747
Address: Office #101 First floor SM Roshan Heights, Ghouri Town VIP Block, Islamabad